Module Information
8.30am - 10.30 am
Turning nurses into experts - educating your staff on dental implant history and development so your patients can be confident they are in safe and knowledgeable hands.
A patient's journey - An All-On-4® treatment is a lengthy one. Ensuring that all of your staff understand the whole process will reduce unnecessary mistakes like booking mishaps, miscommunication with the patient, under or over-ordering and stressful surgical errors.Ensure that you and your patient get the right support.
Consultations, informed consent, warranty - Correct paperwork covers the practice against expensive and lengthy legal proceedings.Sloppy documentation that is not cohesive costs the practice time, money and reputation. This training will outline to staff exactly how to maintain best practice with all paperwork for All-On-4® Don’t get caught out!
Planning the treatment - As we both know,  All-On-4® treatment plans can change suddenly. Do your staff know what to do in all circumstances? Do they know what bookings to adjust so you don’t lose valuable surgery time or find yourself overstretched? Do they know how to communicate to patients so they feel safe in the change of plan? If not, what’s it costing you in time, money and patient care?


10:30-10:45 Morning Tea
10:45 am - 12 pm
Prepping for surgery day - Make sure your staff know exactly what they need to do to support you and the patient for surgery day. Have they communicated clearly to the patient?
Is there adequate stock (It’s always a good idea to create a great working relationship with your Nobel rep - do your staff know them?)
Safeguard yourself and reduce stress and expenses by having your whole team support you and your patient every step of the way. They can only do that if they’ve been trained to (something you don’t have the time to do).
Stock protocol - Train your staff to ensure you always have what you need for surgery and that it’s in warranty so there’s no disruption to your workflow (rebooking is expensive and leads to patient distress). Avoid overstocking which leads to waste.
Paperwork - Paperwork is a shared responsibility and more trained eyes equal fewer mistakes.
Correct paperwork covers the practice against expensive and lengthy legal proceedings. Sloppy documentation that is not cohesive costs the practice time, money and reputation. This training will outline to staff exactly how to maintain best practices with all paperwork relating to All-On-4®
CBCT understanding - When your support staff have a basic understanding of CBCT, they get a deeper comprehension of the treatment playing out in front of them. This leads to clearer communication with the patient and so increased patient satisfaction, a better understanding of what is required in regards to booking management and stock control which saves time and money, and they will be better all-around support for you.
Anatomy - When your support staff have a deeper understanding of anatomy they can support you better in surgery and communicate more efficiently with each other and patients.
CIC, PPE, donning and doffing - When staff understand why PPE is imperative to the safety of themselves, their co-workers and the patient, they follow procedure. Maintain high standards in your surgery and it shows in your staff.
12 pm-1 pm- Lunch
1 pm - 4 pm
Surgical setup draping - live set up - When staff understand why a sterile field is imperative to the safety and success rates of your All-On-4® surgeries, they follow aseptic protocol seamlessly. Keep your surgery safe for patients, yourself and your staff.
Implants/multi-unit abutments and more - never run out of what you need again and never watch as out-of-warranty stock has to be thrown away. Take pride in having efficiency in every aspect of your procedures.
Plans changing - Prepare your team to know what to do in the event of a plan changing so that the patient, you and the practice don’t miss a beat. This is about mindset as much as it is about practicality.
Sterilisation and maintenance - When the integrity of sterilisation is compromised, it’s expensive and dangerous for the practice and patients alike. Making sure that your team knows how to maintain specific equipment in order will reduce overheads considerably and make for a safe environment. Equipment is expensive so investing in the maintenance of instruments is good practice policy. Breakages lead to canceled surgeries and expensive replacements so training staff to understand exactly how to maintain and sterilise equipment is just good business sense!
Insert and post-op - Are your staff confident in how they manage implants and post-op for your patients? Do they know how to deal with difficult patients or unusual scenarios? Do they have the mindset, attitude and education to protect your practice's reputation?
Ongoing maintenance and home hygiene - All-On-4® maintenance is specific and important for the patient. Ensure outstanding patient experience by training your staff to speak appropriately and clearly to home hygiene and ongoing maintenance.
Stock control, Nobel returns and warranty - Give your staff specific training on Nobel products and avoid costly stock mistakes.
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